Description
PLS is hiring a Customer Service Representative in Merrillville, Indiana to serve as the primary point of contact for customers at a financial services retail location. The role focuses on delivering superior customer service, educating customers on products and services, processing transactions accurately and in compliance with regulations, maintaining a balanced cash drawer, resolving complaints, and keeping the store environment neat and professional. The position prefers prior customer service experience, strong communication skills, attention to detail, flexibility with hours, and English fluency; bilingual English/Spanish is a plus. Benefits for eligible employees include medical, dental, vision, 401(k), vacation, advancement opportunities, and ongoing training.
