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Customer Service Representative at Pratt Industries

Department: Customer Service

Location
Swedesboro, New Jersey
Type
Full-time
Level
mid
Added to Metaintro

Summary from listing

Pratt Industries is hiring a Customer Service & Operations Specialist in Swedesboro, New Jersey, to serve as the primary contact for customer inquiries, process and manage complex orders, resolve complaints, maintain customer files, and coordinate with accounting, sales, warehouse, and other departments. The role also manages inventory, oversees the drop trailer program, coordinates new-product approvals, and contributes to operational efficiency and business improvement. Candidates need a high school diploma or GED, five years of distribution or manufacturing experience, computer and MS Office proficiency, strong communication and mathematical skills, and problem-solving ability; agriculture or corrugated-container experience is preferred.

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