Description
Pregis is hiring a Customer Success Representative for its Thermal Solutions business in New Albany, Indiana or Norfolk, Nebraska. The role combines customer service and inside sales support, serving as a contact for assigned B2B accounts and coordinating customer inquiries, orders, inventory, pricing, delivery updates, returns, and documentation. Responsibilities include responding to customers, managing SAP order entry, monitoring inventory and allocations, supporting demand planning, preparing quotes, and assisting with customer onboarding and sales follow-up. The position requires 1–3 years of experience in customer service, inside sales, sales support, or administrative roles, with B2B experience preferred and ERP/CRM experience, particularly SAP, advantageous.
