Description
Premier Truck Group is hiring a Customer Service Representative for its service department. The role handles customer greetings, service calls, repair scheduling, quote preparation, service orders, repair order status, technician assignments, up-selling, complaint reporting, quality inspections, paperwork, cash schedules, and shop-supervisor support. Applicants need a high school diploma or GED, additional heavy-duty truck training, at least two years of customer-service, vehicle-environment, or employee-supervision experience, and a valid driver’s license; a CDL and DOT medical card are required if driving off dealership premises.
