Description
Procare Ambulance is hiring a Customer Service Representative to work in the Communications Center, answering telephone calls, directing callers, verifying insurance eligibility and medical necessity, entering transport requests into dispatch and scheduling software, collecting payments, coordinating with crews and nursing staff, and setting up Baltimore County Medicare transports. The role requires accurate data entry, effective communication, basic math, confidentiality, HIPAA compliance, and the ability to perform physical tasks such as lifting up to 20 pounds.
