Description
The employer is hiring a Customer Service Representative to serve as the first point of contact for customers through phone, email, and chat. The role answers questions about orders, promotions, and the webshop; maintains customer files; handles complaints and feedback; forwards issues to appropriate departments; and schedules appointments for hearing aid specialists and opticians in the Netherlands and Belgium. The position pays 15.15 per hour, offers employee discounts and benefits, requires 24–40 hours per week, and requires Dutch language ability, one year of customer service experience, and availability for at least 24 hours within one week.
