Description
The Customer Service Representative will handle requests for special hearing devices, including assessing and processing them according to health insurers' rules, overseeing trial periods, monitoring deadlines, answering questions from Audiological Centers and health insurers, preparing sales reports, and supporting orders, repairs, calendar management, and open-day preparations. The role is based in Vianen, requires 32–40 hours per week, Dutch and English proficiency, MBO-level working ability, at least one year of administration and order-processing experience, and experience with Excel or SAP. Benefits include a year-end bonus, direct employment, vacation days, training, and secondary employment benefits.
