Description
DSV is hiring a Customer Service Representative through Randstad to handle customer inquiries by phone, email, and chat, resolve shipment-status, booking, complaint, and logistics questions, collaborate with other departments, perform administration and documentation, and maintain customer relationships. The role follows DSV’s weekday opening hours of 07:00–17:00 and requires service experience, communication and computer skills, Swedish and English proficiency, and upper secondary education; a driver’s license and access to a car are advantageous. Benefits include a collective bargaining agreement, wellness allowance, occupational health services, insurance, gym discounts, and varied assignments.
