Description
Resolv.Global is hiring an Entry-level Customer Service Representative to serve as the first point of contact for customers. The role involves responding to inquiries by phone, email, and chat; maintaining professional interactions; documenting customer activity; collaborating on complex issues; providing process feedback; and escalating priority issues. A high school diploma or equivalent, strong communication and interpersonal skills, basic computer and CRM skills, and attention to detail are required, while previous customer service experience is a plus but not required.
