Description
RidenRoll is hiring a Customer Service Representative to support driver onboarding. The role processes and verifies driver applications, background checks, and documentation; responds to driver questions through phone, email, and chat; maintains accurate records; and collaborates on escalated issues and onboarding improvements. Candidates need at least one year of customer service, administrative support, or document-processing experience, strong attention to detail, communication skills, and proficiency with CRM and office tools. Transportation or driver-onboarding experience and English-Spanish bilingual ability are preferred.
