Description
The Customer Service Representative supports Sportstyle and Forces dealer and sales-representative accounts by managing the end-to-end order book, creating and revising orders, communicating order status, coordinating allocation and fulfillment, resolving discrepancies, and supporting credit-challenged accounts. The role requires fluent written and verbal French, a high school diploma or equivalent, and 1–3 years of customer service experience, preferably in B2B or consumer goods. SAP or similar order-management systems, Microsoft Suite, and Salesforce or similar CRM tools are required, and the position may occasionally work from home with manager approval.
