Summary from listing
The Customer Service Representative (CSR II) assists external customers, vendors, manufacturers’ representatives, suppliers, warehouse associates, account managers, and service-center managers through phone, internet, email, and in-person channels. The role handles orders, quotations, product questions, pricing negotiations, order follow-up, customer concerns, and product knowledge, while reporting to an Operations Manager or Service Center Manager. A high school diploma or GED is required, and the position is non-exempt hourly with benefits including healthcare, dental and vision coverage, paid time off, retirement matching, and other employee programs.
