Description
DSV is hiring a customer service representative to support warehouse and logistics operations. The role processes customer orders, runs shipments and stock reports in a WMS, prepares shipping and receiving documentation, verifies inventory and order data, handles invoicing and returns, responds to customer inquiries, coordinates between customers, warehouse staff, drivers, and office departments, and performs clerical and telephone duties. The position requires a high school diploma or GED, at least one year of customer-service experience, intermediate computer and Microsoft Office skills, WMS knowledge, English and business-writing proficiency, attention to detail, multitasking, and effective communication. Preferred qualifications include one to three years of warehouse/logistics support experience and two to three years of customer-service experience.
