Summary from listing
WACKER is hiring a Customer Service Representative in Ann Arbor, Michigan to support sales, supply chain, logistics, credit, and e-business functions. The role manages customer requests, order acceptance and changes, order tracking, exceptions, returns, customer master data, and communication with customers and sales managers. It requires an associate degree, at least four years of customer service experience, SAP or similar application knowledge, logistical process knowledge, Microsoft Office skills, and strong communication and organizational abilities. The position offers medical, dental, and vision insurance, hybrid work arrangements, paid time off, parental leave, retirement matching, and other benefits.
