Summary from listing
The role provides end-to-end customer service from order processing through goods delivery, coordinating customer demand with supply, logistics, sales, finance, and outsourcing teams. Responsibilities include SAP order processing, delivery scheduling, customer communication, payment follow-up, after-sales support, order tracking, and new-customer development. The position requires a diploma or degree, fluent English, strong communication skills, SAP or major ERP experience, at least four years of relevant experience, and familiarity with domestic and export sales, trade terms, contracts, and customs regulations.
