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Customer Service Representative at Serigraph

Department: Professional

Setup
On-site
Location
West Bend, Wisconsin
Type
Full-time
Level
entry
Posted

Description

Serigraph is hiring a Customer Service Representative to serve as the primary contact between customers, sales teams, and production operations. The role involves entering and processing customer orders, coordinating production schedules, managing shipments, communicating order updates, processing purchase orders and schedule changes, monitoring inventory, reviewing production reports, and supporting quality, safety, and environmental standards. A high school diploma or equivalent, strong communication and organizational skills, computer proficiency, and data-entry experience are required; order-entry, manufacturing, ERP, and inventory experience are preferred. The position offers onsite healthcare, a full benefits package, paid time off, and other employee benefits.

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