Customer Service Representative at Sharp Solutions, Inc.

Sharp Solutions, Inc. is seeking a full-time Customer Service Representative in Lakewood, CO, for a contract with the United States Geological Survey. This role involves providing support for order completion, status checks, product inquiries, and managing returns via phone, email, and fax. The position is not sales-based and requires knowledge of USGS products to assist public and business partners with sales support for products and park passes. The successful candidate will handle calls across different queues, address customer service issues, and utilize inventory system tools to answer questions.