Description
Shentel is hiring a full-time Customer Service Representative for a remote role within its footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio. The position serves as the first point of contact for customers, resolves problems, answers questions, identifies sales opportunities, and supports both customer experience and revenue. It offers $15+ per hour in base pay, commission multipliers, and estimated total earnings of $42,000–$60,000+ annually, with a Monday–Friday schedule and required Saturday coverage. Candidates need at least one year of customer service or call center experience, strong communication and problem-solving skills, the ability to handle multiple systems and high call volume, and the ability to work independently. Benefits include medical, dental, vision, life insurance, 401(k) contributions, paid training, PTO, and holidays.
