Summary from listing
Foundever is hiring a permanent Customer Service Advisor for its Waterfront Cape Town contact centre. The role involves handling customer calls, providing information and solutions, capturing customer information, updating accounts, recording interactions, and ensuring customer satisfaction. The position requires at least one year of BPO contact-centre customer service experience, Grade 12 education, strong communication and empathy, and a clear criminal background and credit check. The contract is permanent, pays a minimum of 7500 per month plus medical and pension, and requires flexible availability between Monday and Sunday.
