Summary from listing
Foundever is hiring a Customer Service Representative to handle inbound calls and general banking inquiries, including account balances, card replacements, personal information updates, online banking issues, transaction disputes, fraud inquiries, complaints, and customer feedback. The role requires customer service experience, banking or financial-services interest, computer skills, resilience, and a Grade 12 qualification or equivalent; student visa holders are welcome. Training is on-site for the first three weeks, followed by on-the-job training, with part-time and full-time roster options and work-from-home opportunities subject to conditions. Applicants need Australian work rights, must pass a background screening, and must meet attendance and performance requirements during training.
