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Customer Service Representative at Solis Health Plans

Compensation

$17 – $18/hr

Location
Miami, Florida
Type
Full-time
Level
not_specified
Posted

Description

Solis Health Plans is hiring a Customer Services Representative to assist Medicare Advantage members with over-the-counter medication orders, delivery status, questions, and concerns at its Miami facility. The role involves entering orders into a fulfillment database, resolving issues, communicating with delivery partners and support staff, maintaining accurate documentation, and complying with HIPAA, OSHA, and other regulations. The position is fully onsite Monday through Friday, requires bilingual English and Spanish, and offers medical, dental, vision, and a 401(k) plan with a 100% company match.

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