Description
The Customer Service Representative serves as the primary contact for customers, providing product and service information, processing orders, maintaining customer records, resolving complaints, and coordinating order fulfillment with internal and global teams. The role requires a high school diploma or GED, Microsoft Office proficiency, experience with enterprise software solutions such as JobBoss2, and the ability to work with a global team. Benefits include company-sponsored health coverage, life insurance, a 401(k) plan with company match, paid parental leave, and paid time off.
