Description
Southend Pharmacy is hiring an onsite Customer Service Representative in Houston, Texas, to serve as the primary contact for customers, respond to inquiries and medication orders, process prescriptions and insurance information, coordinate orders and shipments, maintain records, and gather feedback to improve the customer experience. The role requires onsite work five days per week, computer and electronic health record proficiency, strong communication and problem-solving skills, and the ability to work with multiple systems. Bilingual English-Spanish skills and prior pharmacy, healthcare, call center, or customer support experience are preferred. The position offers medical, vision, dental, retirement, paid time off, holidays, performance bonuses, and career development opportunities.
