Description
This role involves providing excellent customer service both in-person and via phone, answering calls, directing them to the right department, and assisting with guest inquiries. Responsibilities also include processing various transaction types like credits, refunds, and lottery ticket sales, operating cash registers, and helping with self-checkout systems. The individual will handle diverse products, process financial transactions accurately, maintain knowledge of store programs and product locations, and adhere to company policies on security, cash handling, and product presentation. Additionally, they will communicate company promotions, maintain cleanliness, notify leads of issues, and follow safety guidelines.
