Description
SSI is hiring a Customer Service Representative for a new five-year Navy contract. The role provides customer service and technical support for internal and external clients, handles helpdesk calls and support requests, configures workstations, maintains user and computer accounts, performs desktop and server maintenance, scans for security issues, supports applications and hardware, and provides basic video teleconferencing support on NIPR/SIPR networks. The position requires DoD 8570 IAT Level II certification, a Secret clearance, and 1–3 years of technical support or equivalent experience, along with strong communication, problem-solving, analytical, and teamwork skills.
