Description
The role manages customer backlogs, order processing, MRP and EDD variances, shipments, RMAs, demand forecasts, logistics and customs issues, and supply-chain weaknesses across assigned accounts. It partners with customers, sales, and internal divisions to achieve revenue plans and enforce ST terms and conditions. The position requires at least three years of customer-service or order-fulfillment experience, strong communication and problem-solving skills, Microsoft Office proficiency, and the ability to work independently in a fast-paced environment.
