Description
The Customer Service Representative handles customer inquiries, resolves complex issues, and supports sales by understanding fitness equipment at technical, operational, and sales levels. The role requires customer-interaction and social-media experience, sales experience, strong communication, problem-solving, Microsoft Office knowledge, and time-management skills. It follows a Monday-Friday 8:30 AM–5:30 PM schedule, includes seasonal overtime at 1.5x pay, and offers medical, dental, vision, life insurance, retirement matching, paid leave, and other employee benefits.
