Department: Customer Services
Compensation
$16/hr
The Call Center Representative will handle inbound and outbound client calls, troubleshoot issues, resolve complaints, clarify information, de-escalate upset customers, record conversations in CRM software, and recommend additional services or products. The role requires customer service experience, strong communication and organizational skills, computer and CRM proficiency, and quick typing; a high school diploma or GED is preferred. Pay is $16.00 plus an hour.
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BPO Services
Support Services Group focuses on people, technology, and solutions. Intelligent contact center and automation solutions. IT Support BPO Services.
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