Description
The Customer Service Representative supports TARTA’s paratransit, micro-transit, and fixed-route passengers by answering calls, scheduling trips, maintaining passenger records, coordinating services, providing clerical and identification-card support, and communicating service information. The role requires computer proficiency, strong communication and interpersonal skills, confidentiality, and the ability to work in an office environment; a high school diploma or GED is required, while two years of customer service or transportation experience is preferred. The position may involve weekend shifts and requires occasional lifting and physical movement.
