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Customer Service Representative at TEKsystems

Department: Customer Service

Compensation

$22/hr

Setup
On-site
Location
Glencoe, Minnesota
Type
Contract
Level
mid
Posted

Description

TEKsystems is hiring a Hearing Care Advisor in Glencoe, Minnesota, for a contract-to-hire, full-time contact-center role supporting members with hearing healthcare benefits and services. The position involves answering inbound calls, verifying insurance eligibility, explaining coverage, locating in-network providers, transferring members to scheduling teams, documenting interactions, and delivering empathetic customer service. It requires a high school diploma or GED and at least two years of customer service experience; call center, healthcare, insurance, communication, problem-solving, and multi-system navigation experience are preferred. The role is fully onsite, pays $21.63 per hour, and includes paid training and potential benefits.

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