Description
TEKsystems is hiring 25+ Customer Service Representatives to support healthcare providers with claims, eligibility, online applications, self-service tools, and account-related questions. The role involves answering provider calls, assisting with portals, troubleshooting basic technical and account issues, documenting interactions, creating and tracking support tickets, escalating issues, and resolving inquiries. It is a contract-to-hire position based in Albany, New York, with a hybrid schedule after training and performance requirements, Monday through Friday from 9:15 AM to 6:00 PM, and pays $20.00 per hour. A high school diploma or GED and at least one year of customer service experience are required; healthcare experience is not required. The position is anticipated to close on October 9, 2026.
