Description
This is a contract Order Management role in a B2B business contact center, responsible for handling customer inquiries, resolving service and billing complaints, processing exchanges and refunds, adjusting bills, notifying customers of claim results, and documenting interactions. The position is based in Bloomington, Minnesota, is hybrid, and pays $20.00–$24.00 per hour. It requires a high school diploma or equivalent and 5–7 years of customer service experience, with benefits potentially available depending on eligibility and employment length.
