Description
TekSystems is hiring a contract Healthcare Customer Service Representative in Albany, New York. The hybrid role requires at least two days per week onsite and involves answering provider inquiries about online business applications, claims, eligibility, web-enabled self-service, and technical issues; recording and tracking calls and tickets; supporting faxing, IVR, and other communication tools; and following established procedures and training. Applicants need a high school diploma or GED, at least one year of customer service experience, strong communication skills, and comfort working with multiple computer screens. The position pays $20.00 per hour and may include medical, dental, vision, retirement, insurance, and other benefits.
