Description
The Retirement Services Operational Support Team is a fully onsite, entry-level contract role in El Paso, Texas, focused on supporting clients with complex retirement account questions and transactions such as distributions, Roth conversions, and tax withholding changes. The position requires strong customer service, communication, problem-solving, and financial-industry call-center experience, along with technical familiarity with Windows, Excel, Outlook, and Microsoft Teams. The role pays $22.50 per hour and may include medical, dental, vision, retirement, insurance, disability, HSA, transportation, and leave benefits.
