Description
The Customer Service Representative will handle inbound and outbound healthcare-related calls, including urgent care, credentialing, referrals, dental services, VA personnel, and veterans urgent care; resolve billing, account, claims, and customer concerns; provide basic technical support; document interactions; and meet productivity and satisfaction metrics. The role is fully remote, requires Monday–Friday availability, and is an open contract position based out of Fort Smith, Arkansas, with an anticipated application deadline of October 2, 2026.
