Description
Touch Support is hiring a full-time, remote Customer Service Representative to support technology clients from anywhere in Albania. The role responds to customer questions through chat, email, and telephone; assists with onboarding, technical and billing support, and customer advocacy; and aims to increase satisfaction and loyalty. No prior work experience is required, but candidates need strong English communication, a solution-oriented mindset, readiness to learn, and availability for morning, afternoon, or night shifts. The position starts at $660 USD gross and offers training, a defined promotional path, and company-paid certifications.
