Description
USP is hiring a Customer Service Representative to receive and process global customer quotes and orders for more than 4,800 reference standards and publication products. The role handles customer inquiries, order entry, product availability, invoicing, shipment coordination, export and environmental compliance, order and fulfillment complaints, and customer relationship management. Candidates need a bachelor's degree, at least two years of customer service, order-to-cash, or related experience, English fluency, Microsoft proficiency, contact-center experience, and the ability to work flexible hours including night shifts starting at 10 PM. Benefits include company-paid time off and comprehensive healthcare options.
