Description
The Customer Service Representative serves as the first point of contact for private and business customers, answering questions by phone, email, and chat; advising on products, services, and sustainable solutions; resolving complaints; documenting interactions; and contributing process improvements. The role requires Dutch language proficiency, commercial insight, and a proactive and collaborative approach. It is a part-time temporary position of 24–40 hours per week with fixed Monday and Friday working days, at €16.32 per hour including a year-end allowance, with a prospect of permanent employment and the possibility of partly working from home after six months.
