Description
The Customer Service Representative supports parking management by answering first-line inquiries about parking permits, exemptions, subscriptions, and municipal parking policy; forwarding complex questions; advising motorists; and identifying process improvements. The role requires at least an MBO level 4 diploma in administration or customer contact, at least two years of first- and second-line customer-contact experience, Dutch fluency, and familiarity with Microsoft Office and CRM systems. It is a temporary full-time contract with a prospect of permanent employment, offering a gross monthly salary of €2,747 to €3,994, flexible hours, and benefits including a flexible benefits budget, pension, travel reimbursement, training, and career advancement opportunities.
