Description
The Customer Service Representative will process orders in the ERP system, answer customer questions by phone and email, coordinate shipments with logistics, record and resolve complaints, and support sales reporting and customer relationships. The role requires ERP, Microsoft Office, and customer service software experience, Dutch and English proficiency, and an MBO+/HBO level of working and thinking. It is a full-time hybrid position with a gross monthly salary of €2,900–€3,300, a temporary contract with the prospect of permanent employment, and benefits including pension contributions and travel expense reimbursement.
