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Customer Service Representative at US Conec, Ltd.

Department: Customer ServiceEducation: education_optional

Location
Hickory, North Carolina
Type
Full-time
Level
mid
Posted

Description

US Conec, Ltd. is hiring a Customer Service Representative to serve as a liaison between customers and internal teams, managing customer interactions, processing and expediting orders, preparing quotes and contracts, coordinating scheduling and invoicing, supporting account setup and credit information, and resolving quality and customer requirements. The role requires an associate degree or equivalent experience, at least three years of customer service, account support, or inside sales experience, strong communication and organizational skills, and proficiency with Microsoft Office and ERP or order management systems. Benefits include a competitive base salary with performance-based bonus potential, four weeks of paid time off, health, dental, and vision plans, and a 401(k) retirement savings plan with employer match.

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