Description
Vattenfall is hiring a Customer Service Representative in Alkmaar to serve consumers about energy bills, monthly installments, annual statements, energy contracts, and other billing questions. The role involves answering telephone questions, advising customers, providing tailored solutions, and processing customer information in the system. Applicants must have C1-level Dutch proficiency, an MBO level 4 diploma, availability for at least 32 hours per week, and be able to start on November 2. The position offers €18.35 gross per hour, flexible working hours, and the option to work partly from home.
