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Customer Service Representative at virtual-assist

Setup
Remote - Philippines
Type
Full-time
Posted

Description

This job posting seeks a reliable and detail-oriented Customer Service Representative who will support daily client communication, CRM management, and administrative operations. The role involves handling various forms of customer interaction, updating CRM systems, following established procedures, scheduling appointments, monitoring inquiries, documenting interactions, assisting with lead management, performing data entry, escalating issues, coordinating with other departments, tracking tasks, supporting quality assurance, maintaining confidentiality, and providing general administrative assistance.

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