Summary from listing
The Customer Service Representative, also described as a CARE Specialist, manages customer inquiries about products, services, and website navigation through phone, chat, email, and other channels. The role involves analyzing inquiries, providing solutions, using available systems and resources, supporting internal and external customers, participating in cross-departmental meetings, and performing additional tasks. A university degree in Marketing or Business Administration is preferred, along with Spanish proficiency, at least one year of customer service experience, and prior multichannel experience; graphic design or image design software experience is valued.
