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Customer Service Representative at Vortex Freight Systems

Department: MX CSRSeniority in posting: Entry-level

Language
Setup
On-site
Location
Monterrey, Nuevo León
Type
Full-time
Level
entry
Posted

Description

Vortex Freight Systems is hiring a full-time, entry-level Customer Service Representative to manage shipment monitoring, customer communications, issue resolution, and follow-up for assigned customer accounts. The role supports the Customer Service Team, coordinates with terminals and operations, maintains accurate shipment records, and handles special service requests. Candidates must be fluent in Spanish and English, have at least one year of logistics experience, and be proficient in Excel and reporting tools.

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