Description
Wabtec is hiring a Customer Service Representative I to provide frontline support for customer inquiries about products, pricing, and lead times. The role manages the full order process, including accepting, verifying, entering, and confirming orders; communicating scheduling updates; and handling warranties, returns, and reimbursements. The representative will use VBI’s Oracle system, process commercial, international, and transit and bus/relay orders, resolve customer complaints, and maintain accurate customer and order information. The position requires an associate’s degree or equivalent and at least two years of progressive customer service experience, with a stated salary of $20.00–$22.00 per hour.
