Description
The Customer Service Representative, Complaints will handle business-customer questions and complaints by phone and email, coordinate with field planners and drivers to resolve logistical issues, inform customers about report status, and record service updates in Google Workspace and an ERP system. The role is based in Rotterdam, requires at least higher professional education, preferably three years of commercial inside sales or customer service experience, and offers a hybrid work arrangement after onboarding. The posting lists 32 hours per week and a gross monthly salary of €3,200 to €4,200.
