Description
APG is hiring a full-time Customer Service Representative in Heerlen to serve as the regular contact for pension participants, investigate complex financial questions, explain pension-related matters clearly, and provide empathetic support. The role includes an intensive paid training program, a 38-hour workweek, and development opportunities. Applicants need at least HBO-level working and thinking ability, proficiency in spoken and written Dutch and English, and a cover letter; customer service experience is an advantage. The position offers €18.85 gross per hour, internet allowance, travel expense reimbursement, and part-time or full-time options.
