Description
Belfius Connect is hiring a Customer Service Representative to provide empathetic telephone support, handle simple customer questions, coordinate branch or colleague appointments, and guide customers through digital tools and services. The role requires secondary education, strong communication and empathy, IT proficiency, and thorough Dutch knowledge, with full training and Febelfin certification guidance provided. It is an office-based position in Brussels with fixed Monday-to-Friday hours and an indefinite project contract.

