Description
Sika is hiring a Customer Service Representative to receive and process customer orders, verify order details, coordinate with production and inventory teams, handle inbound customer communications, and resolve returns, credits, delays, or claims. The role requires at least two years of customer service experience, strong Microsoft Office skills, and bilingual English and French proficiency; SAP and Salesforce experience are advantageous. The position follows a Monday-to-Friday hybrid schedule with one day from home and four days in the office, and includes benefits such as bonuses, insurance, retirement contributions, paid leave, and tuition reimbursement.
